With proper permissions, you are able to do many actions with leads and contacts from Salesforce inside Outlook. This requires both a Salesforce license and a Salesforce Inbox license. Those may be requested by your supervisor via a helpdesk ticket.
To install Salesforce for Outlook, please follow these instructions
The proper way to add the Salesforce Add-in is via the “Get Add-ins” button within Outlook.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19064043217/original/5ncFe4BusjeQ79sZkcituLZ5BaQr3t4Q1w.png?1598284728)
Click the “Admin-managed” and click “Add” by the Salesforce one.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19064043218/original/PKEXORzGx7Drk1-vWQH81-mJVKo9RFA_qg.png?1598284728)