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Knowledge base
IT
START HERE
6
Introduction
IT SOP's and Training Library
How to Send a Fax from Your Email
Creating your standard WOL email signature
Adding a Printer on Windows
See all 6 articles
System Access
3
Cato Networks VPN Client for MacOS
DirecTV Remote Operation
Add a Public Folder Calendar to Outlook
Product/Service Request
2
Request for Gift Cards
Conferencing
MMS Troubleshooting
3
Setup Student Fusion Trip
MMS Search - People Not Found
Missions Site - New Location MMS Setup (MAP)
Office 365
4
Office 365 Upgrade for LCM personnel still using Office 2016 ProPlus
Adding members to a Sharepoint Portal (also OneDrive and Teams)
Accessing WOL Microsoft OneDrive
Using Microsoft Teams
Mitel (Shoretel) Phones
5
Using Mitel Softphone
How to Forward Your Extension to an External Number
Using Voice Mail
Temporary Extension Transferring
Workgroup login/logout
Software Support
Basecamp
1
Adding Users to Basecamp Projects
Digital Signage
1
Update Digital Signage via Google Slides
EPAC
1
EPAC Intro
Facebook
1
How do we add a staff member to a Facebook page to post?
Flippingbook
1
Flippingbook - What is it and how to use it
Formstack
2
Need a New Form?
Need a Form Changed?
Humanity
5
How do I cancel an employees vacation request once already approved?
How to reset your Humanity Password.
Requesting Time Off through Humanity
Pulling Reports within Humanity
Logging into Humanity
Marketing Websites
0
Mitel/Shoretel
1
Logging into Mitel/Shoretel
Outlook
3
Signatures for Outlook
How to show Focused or All Mail in Outlook 365
Accessing Shared or Service account Mailboxes from Outlook 365 Web Client
QuestionPro
1
Pulling Reports from QuestionPro
Shopventory
2
Transfers - Creating a transfer
Transfers - Accepting a Transfer
Square
1
Square Users Guide
Zoom
9
Zoom.us Online Conference Training
Zoom Password Reset
How to work a Zoom Room
How to Secure a Zoom Meeting
Zoom Recordings
See all 9 articles
Policies
ALL WOL
1
Electronic Forms
