NY IT Helpdesk

• To send a fax via email from personal account:
  1. Start Outlook (if not already running)
  2. Open a new email
  3. In the To box, type the number you wish to fax followed by @rcfax.com.  (Example: To fax to 787-929-3742 put [email protected])
  4. In the Subject, put any message you want the recipient to see.
  5. Attach the file you want to send.  (See chart below for acceptable file formats.)
  6. Hit Send to send the fax.
  7. After a few minutes, you should receive a confirmation that your fax was successful.

• To send a fax via email from generic email account:

  1. Start Outlook (if not already running)
  2. Open a new email
  3. If the From button is not showing then
     1. Click on the Option tab.
     2. Click on the From icon in the Show Fields section to expose the From button.
  4. Click on the From button and select the desired generic email account.  (NOTE: You must have rights to email from that account.)
  5. In the To box, type the number you wish to fax followed by @rcfax.com.  (Example: To fax to 787-929-3742 put [email protected])
  6. In the Subject, put any message you want the recipient to see.
  7. Attach the file you want to send.  (See chart below for acceptable file formats.)
  8. Hit Send to send the fax.
  9. After a few minutes, you should receive a confirmation that your fax was successful.

NOTES:   The email account must be setup in the RingCentral account.

                A scanner may be needed to create a PDF formatted file from a hard copy.