NY IT Helpdesk

We are consistently working to serve you better.  To that end we are working on a continuous cycle of improvement to provide helpful information here so tha...

This is a link to our growing library of IT SOP's and Training for users.  This will take you to an open part of the IT Sharepoint portal and allow you ...

To send a fax via email from personal account: Start Outlook (if not already running) Open a new email In the To box, type the number you wish to fax fo...

SAMPLE: John Smith VP of Awesome PO BOX  600, Schroon Lake, NY 12870 o: xxx.xxx.xxxx | c: xxx.xxx.xxxx

To add a printer, you need to be connected to the Word of Life staff network.  If you are wired in with a docking station that has ethernet plugged in, or ...

If IT needs to remote connect to your computer, we will use a Microsoft utility called Remote Help.  If your computer is owned and managed by WOL, this app...