We are consistently working to serve you better.  To that end we are working on a continuous cycle of improvement to provide helpful information here so that you can have your technology needs met.

It is our intent to empower you as best we can.  To that end, we want to provide you with as much self-help, direction, and practical answers as possible.  

In this solution portal you can search for help on various topics and find helpful information on what you need.   

We are also creating reference libraries for training, procedures, and policies.  Formal documentation for those are hosted on the IT OneDrive Portal and are accessible by all logged in WOL staff members.

If you have a suggestion for a Frequently Asked Question or a procedure, please feel free to fill out a Helpdesk ticket with your suggestion.