- Open Mitel Connect on your computer (you must be on the WOL network or connected via VPN)
- Click on your name at the top to expand the window
- Click External Assignment Number
- Choose the number you want to forward your extension to from the dropdown list. If the number is not in the list, proceed to Step 5.
- Click Add New Number
- Enter a Label and Phone Number. Format the phone number (999) 999-9999.
- Change Number of Rings to Try to 7 and Automatically Connect from the dropdown.