Access public folders in new Outlook for Windows -Microsoft Reference

In new Microsoft Outlook for Windows, you need to add public folders to Favorites before you can access them. Use the following steps:


1. Right-click the name of the account and select Add public folder to Favorites.


2. In the pane that displays the public folder hierarchy, expand All Public Folders.


3. Select the public folder that you want to add to Favorites and then select Add Public Folder.


4. After the public folder is added, select it from the list of Favorites to access it. If you do not see it in your Favorites or Calendar section under Other Calendars you may need to use Outlook on the Web to add the calendar.



To add a public folder to Outlook on the web:
  1. Sign in to the Outlook Web App by going to Office.com and signing in with your Word of Life Email
  2. Right-click Folders and select Add public folder to Favorites.
  3. Browse the directory and select the desired public folder.
  4. Click Add Public Folder.
  5. Close the Add Public Folder menu. The public folder will now appear in the folder or calendar section of Outlook on the web.
  6. Close and re-open new Outlook for Windows and verify the Calendar is available in the same location it was in the Outlook Web App 


*If you need additional assistance please use the link at the top of the page to open a Help Desk Ticket.