NY IT Helpdesk
English
English
French
Portuguese (BR)
Portuguese/Portugal
Spanish
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
6265
Knowledge base
IT
START HERE
5
Introduction
IT SOP's and Training Library
How to Send a Fax from Your Email
Creating your standard WOL email signature
Adding a Printer on Windows
System Access
0
Product/Service Request
2
Request for Gift Cards
Conferencing
MMS Troubleshooting
3
Setup Student Fusion Trip
MMS Search - People Not Found
Missions Site - New Location MMS Setup (MAP)
Office 365
4
Office 365 Upgrade for LCM personnel still using Office 2016 ProPlus
Adding members to a Sharepoint Portal (also OneDrive and Teams)
Accessing WOL Microsoft OneDrive
Using Microsoft Teams
Mitel (Shoretel) Phones
4
Using Mitel Softphone
How to Forward Your Extension to an External Number
Using Voice Mail
Temporary Extension Transferring
Software Support
Basecamp
1
Adding Users to Basecamp Projects
Digital Signage
1
Update Digital Signage via Google Slides
EPAC
1
EPAC Intro
Facebook
1
How do we add a staff member to a Facebook page to post?
Flippingbook
1
Flippingbook - What is it and how to use it
Formstack
2
Need a New Form?
Need a Form Changed?
Humanity
5
How do I cancel an employees vacation request once already approved?
How to reset your Humanity Password.
Requesting Time Off through Humanity
Pulling Reports within Humanity
Logging into Humanity
Marketing Websites
0
Mitel/Shoretel
1
Logging into Mitel/Shoretel
Outlook
3
Signatures for Outlook
How to show Focused or All Mail in Outlook 365
Accessing Shared or Service account Mailboxes from Outlook 365 Web Client
QuestionPro
1
Pulling Reports from QuestionPro
Pardot
2
How to add an email address to a Pardot List within Pardot
How to add a contact to a Pardot mailing list from Salesforce
Salesforce
10
Logging into a Salesforce Sandbox
Salesforce Email Templates
Salesforce for Outlook
Signing into Salesforce for the first time
EnrollmentRx Waiver Codes
View all 10
Shopventory
2
Transfers - Creating a transfer
Transfers - Accepting a Transfer
Square
1
Square Users Guide
Zoom
9
Zoom.us Online Conference Training
Zoom Password Reset
How to work a Zoom Room
How to Secure a Zoom Meeting
Zoom Recordings
View all 9
Policies
ALL WOL
1
Electronic Forms